This policy is updated from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The latest version is always published on this page and a change log is provided at the foot of this page.
If you have any questions about this policy, please contact us or write to the address below:
The Data Controller
Buongiorno
1012 Pollokshaws Rd,
Glasgow,
G41 2HG,
UK
External links on this page are provided for your convenience. Whilst we endevour to ensure they remain up to date we have no responsibility for the content of external sites.
We collect the following information, depending on the nature of your contact with us.
We use your data in the following ways under the following lawful bases:
We retain records of your orders/purchases in order to comply with our legal obligations under UK company, tax and other law.
We retain and process your data in order to fulfil our contractual and other obligations to you. This includes but may not be limited to:
If you have chosen to add your email to our marketing email list we may contact you periodically with product updates, news and offers.
We use Meta's (Facebook) Messenger chat platform to allow you to chat to our team.
You can choose to chat as a guest or with your Facebook profile if you have one. This does NOT allow us to access any of your private personal data from Facebook but does display publicly visible information such as your name and a small picture icon to us.
If you use the chat function to make an enquiry or reservation we will use any personal data you provide in the chat in exactly the same way as if it was provided via our website. The section above explains how we use such data.
Prior to starting a chat you will also have the opportunity to review Meta's current terms and conditions, and privacy policy in relation to the chat function. You can also view Meta's Messenger Privacy & Safety webpages, which provide detailed information about the safety and privacy features of Meta's Messenger platform. Additional privacy resources relating to this can be found in section 6.0 below.
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A cookie is a small file placed on your computer's hard drive. It enables us to identify your computer as you view different pages on our website.
Cookies do not allow us any access to your computer, do not identify you personally or share with us any personal information.
You can find out more about cookies at All About Cookies.
The different types of cookies are explained below.
When you first visit our site you will be presented with an opt-in box to allow you to choose which types of cookies you wish to allow.
You can view and edit these choices at any time via the "Change Cookie Preferences" button at the top of this page.
These cookies are essential to provide you with services available through our website and to enable you to use certain features of our website. Without these we cannot provide you with certain services on our website. If you have blocked this type of cookie via a browser or third party application our site may not function as intended.
These cookies are used to personalise your experience on our website. For example they may be used to remember your language, currency or theme preferences. If you choose not to allow or to block these types of cookies your chosen settings may not be stored, and our site may become less easy to use.
These cookies are used to analyse traffic to our website and how visitors are using the site, for example which pages are most popular, how long visitors spend on each page, what devices they are viewing our sites on or what cities or countries they are browsing from. This helps us improve your experience on our website. The information collected through these cookies does not show us any personal data like names or contact details.
Section 6, below, details the specific performance and analytics cookies we may use, privacy policies for any third party providers and opt out resources.
These cookies are used to show advertising that is likely to be of interest to you. These cookies are served by our advertising partners and they may combine information they have collected on our website with other independently collected information from their network of sites. This is known variously as re-marketing, OBA or Online Behavioural Advertising and allows ads to be shown based on sites you have recently visited or may be interested in.
Section 6, below, details the specific advertising and targeting cookies we may use, privacy policies for any third party providers and opt out resources.
You can learn more about online behavioural advertising and find out how to opt out of these types of cookies on this and other sites by visiting some or all of the following resources:
The table below lists all third party service providers we work with, a short description of what they are used for, links to their privacy policy and other privacy resources and, where applicable, opt out information.
| Third Party Partner | Service Provided | Privacy Policy/Resources | Opt Out Resources | |
|---|---|---|---|---|
| Google Ads | Advertising Use of Advertising & Targeting Cookies |
Google Privacy Policy (Ads) | Google Ads - My Ad Center - Opt Out Options | |
| Microsoft Advertising | Advertising Use of Advertising & Targeting Cookies |
Microsoft Privacy Policy (Advertising ) | Microsoft Advertising Opt Out Resources | |
| Meta Platforms (Facebook, Instagram, WhatsApp) | Advertising Use of Advertising & Targeting Cookies |
Meta Privacy Policy | Meta - Opt Out Resources | |
| Google Analytics 4 (GA4) | Website Analytics Use of Performance & Analytics Cookies |
Google Privacy Policy (Analytics GA4) | Google Analytics - Opt Out Extension | |
| Microsoft Clarity | Website Analytics Use of Performance & Analytics Cookies |
Microsoft Privacy Policy (Clarity) | Microsoft Clarity Opt Out Resources | |
| Amazon AWS | Cloud Computing | AWS Privacy Policy | N/A | |
| Microsoft Azure | Cloud Computing | Microsoft Azure Privacy Policy | N/A | |
We want you to remain in control of your data at all times and welcome any questions or comments you may have about this policy or how we use your data generally.
You can make a request to see the information we hold on you, to have it corrected, updated or deleted at any time. Please contact us via this website or write to the data controller at the address above.
We will respond to your request detailing any requested information or making amendments or deletions as requested. We may retain certain records in order to comply with relevant legislation - for example we must retain financial records pertaining to your order - but we will inform you of this and make clear the grounds for any retention.
If you have chosen to add your email to our marketing email list, you may automatically unsubscribe by clicking the link in any email or contacting us.
We will never share your personal information with third parties unless the law requires us to do so - for example if we are legally required to assist the police or tax authorities.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the GDPR (please see the Information Commissioner's Office website for more information).
We follow the privacy standards required for compliance with EU GDPR.
This, generally, requires a higher level of privacy and data security than other similar legislation. There are some differences in comparision to other regulations such as the UK GDPR. The following external links provide more information on differences.
This site is not intended for use by children. As such the additional privacy standards that would be required by the UK ICO's Childrens Code are not applicable.
| Date | Version | Changes Made |
|---|---|---|
| 18 March 2024 | V1.0 | Initial Version |